Below are several questions that we frequently get asked here at the Belly Up. If you need more information, or have another question, please contact our box office at (858)481-8140. Please be aware there is only 1 representative working our box office so phone wait times can be VERY long, and during peak hours it can be difficult to get through to someone.
Be wary of buying tickets from any third party website. Belly Up can only guarantee tickets purchased through Belly Up’s Box Office, through bellyup.com, or through partnering with a band for a presale.
Patrons purchasing tickets through third-party ticket brokers, such as StubHub, Craigslist or individuals reselling their tickets, assume full risk for potentially fraudulent tickets purchased or obtained through unauthorized vendors. Belly Up has no way of validating or replacing tickets that were not purchased through us directly. We cannot reprint or refund you for an invalid ticket.
There are no refunds for any tickets bought from the Belly Up, any time, without exception. In the event of a total show cancellation refunds will be issued automatically to the payment used at time of purchase.
Support on a show is subject to change without notice and without refund when doing so.
Fees are non-refundable except in the rare instance of a full show cancelation.
To avoid fees, please purchase at our box office directly.
Q: Can I bring my service animal to a show?
Yes. We only allow service animals. Under federal law "service animals" are dogs or miniature horses trained to work or perform tasks for the benefit of people with physical or mental disabilities. The work or tasks performed by a service animal must be directly related to the handler's disability. Dogs, pets and other animals, trained or untrained, whose sole function is to provide comfort, companionship or emotional support do not qualify as service animals under the law and are not permitted in our venue or restaurant.
Q: I have tickets to a show that was postponed, how do I find out about that shows current status?
Have tickets to a postponed show from 2020? Keep an eye on your inbox for updates as well as this handy page on our website which tells you the status of all of our shows from 2020/2021 that have been postponed, rescheduled, or canceled. https://bellyup.com/tickets/rescheduled-shows.
When a show is rescheduled, we will notify those ticket holders via the e-mail associated with the order immediately upon confirmation of a new date, and you won’t need to do anything further -- your tickets will be honored for the new date.
In the event we are unable to reschedule an artist, we will notify those ticket holders immediately and issue refunds. Refunds will take between 5-7 business days once they have been initiated which can take up to 30 days. Please allow for the entire refund process time.
Q: Does Belly Up have a COVID policy?
If a show has a specific policy in place, it will be stated on the event page on our website under the event information in bold red text. If you do not see a policy listed in the event information, then there is no policy in place currently. If that should change, all customers with tickets will be notified via the email associated with their order asap.
Q: What is the Belly Up and how can I see it?
A: The Belly Up is a live music venue, located in Solana Beach, California. We have all types of music almost every night and serve bar food and alcohol (and some tasty soft drinks) as well. The box office is open from noon until end of show on nights of shows, and when we do not have a show we close at 5. Next door we have a full menu at the Wild Note Café, our neighborhood bistro-style restaurant. Their number is 858 720 9000.
Parking is free at the Belly Up, and is located right on the side of the club. Street parking is also available.
Wanna check out what we look like without leaving your home? CLICK HERE!
Q: Is seating guaranteed?
Our venue is standing room only and seating is very limited/not guaranteed/seats are first come first serve.
During a "seated show" everyone with a ticket is guranteed a seat. You will be able to note if your show is a seated show by checking the event information located under the band photo on each event page.
For reserved loft seating options or for ADA seating please call our box office.
Q: How do I get there?
A: Off of the I-5, you will exit Lomas Santa Fe and turn West, then make a left onto Cedros Ave.
Q: I am 19, but have a fake ID, can I get in? Or, I have a son / daughter / cousin that is under 21…and it’s their favorite band playing tonight. Any way of getting them in?
A: Unfortunately, we are 21 and over, and we abide by that policy at all times – no exceptions!
Q: How do I know who is playing, and what they sound like?
A: Go to the “Calendar” section of our website, click on the band name and if it’s available, we will have posted a description of the band, as well as a song or two of theirs. We have also added Belly Up Live spotify station, which gives you the option to let it play and listen to some new artists you like.
Most new shows are announced and updated on our website Monday mornings.
We have calendars inside the club that you can grab and take home with you.
To get the most updated show announcements and to buy tickets before the general public, sign up for our Belly Up e-mail list on our website!
Q: I’m ready to rock! What should I wear?
A: The Belly Up does not enforce a specific formal dress code, but we do require you to wear clothes – and footwear!
Don’t forget your ID!
Q: How do I buy tickets?
A: We try to make purchasing tickets as easy and affordable for our patrons as possible. By phone, you can call our box office at 858 481 8140, internet –www.bellyup.com, or in person at our box office. We accept most credit cards and cash, and there is an ATM onsite. There is no service charge on tickets purchased at our box office.
As a reminder, ticket sales a FINAL. There are NO refunds for tickets purchased, and they cannot be exchanged for another show. In the event of a total show cancellation, full refunds will be issued automatically.
Q: We want to make a night of it – do you have hotel recommendations?
A: We sure do:
The Holiday Inn Express at 621 S Hwy 101 Solana Beach. 858 350 0111
Courtyard by Marriott Solana Beach at 717 South Highway 101 858 792-8200
Q: I bought tickets, but now I can't make the show...what can I do?
A: All sales are final as soon as the tickets have been purchased. No refunds or exchanges unless a show is cancelled or postponed and you can’t make the new date.
Q: I am having trouble buying tickets / they aren't getting emailed to me, etc.
A: Please first check your spam folder to see if the tickets ended up there, and if not please call our box office, and they can help you. Phone: 858-481-8140 or email email@example.com.
Q: What if we need handicap/special seating assistance?
A: The Belly Up is handicap accessible.
We recommend you contact the box office as soon as you buy your tickets (and no later than 24 hours in advance) to the show if you need assistance as our seating policy is limited for all shows - and very limited for some shows!
Q: I’ve heard the Belly Up hosts amazing parties, and I want to play rock star for a night. How can I rent out the club for my birthday / wedding / company party?
A: Belly Up parties are fun no matter how large or small your group is! Please call Beth Bennett at 858-481-8040 to book your next party at the Belly Up.
Q: We are a band and are sure we can sell out the Belly Up, even though we don’t know the capacity. Plus our relatives think we are great. Who should I contact?
A: Please do not send promo kits or show up randomly to the club with gifts. Please do not facebook message us about your band either, our buyers do not facebook.
Save your money and the environment. Simply email firstname.lastname@example.org with your band’s web page/audio or a social media page, along with a band bio and listing of what clubs in San Diego and with what other acts you have played with over the last year.
Q: Can I smoke in the club?
A: No, however we do have a designated smoking area in the back of the club and you can bring your drink with you.
If you go out front that is considered leaving the venue and there is no re-entry.
Q: What are your policies regarding photo/video/audio?
A: Recording policies are at the bands discretion and change night to night. You may bring your camera with the understanding that you might need to check it in with coat check for the duration of the show.
Q: You guys seem fun. Is the Belly Up hiring?
A: We’re always accepting applications.
Stop by the box office between 12 and 5 on a weekday to fill out an application.
For your convenience you can also click here and download the application and simply e-mail to our general manager Jeff at Jkeeping@bellyup.com
Q: I am involved with a charity or group that would like to raise money at the Belly Up. What should I do?
A: The Belly Up is very active in the community, and we try to respond to each donation request. With the number of requests we receive, we would appreciate if you follow these guidelines.
*Rent the Club for your own event – Belly Up, Wild Note and Pacific Coast Grill are all available for full venue buy outs. You can throw a private event and use the space for an auction and/or raffle or the event can be open to the public. Contact Beth Bennett at email@example.com or by 858 481 8040 to hear about options and special charity pricing.
*Partial buyouts into existing shows. Contact Beth at Beth@bellyup.com.
*Donation requests – please email Brandon at firstname.lastname@example.org with the donation request (usually a happy hour for 10 or one or two pairs of tickets to an upcoming non sold out show). The donation request should include: the tax ID number of the group, the date of the event, and a contact person.
*Wild Note Cafe and Pacific Coast Grill – We also own two restaurants that are perfect for charity functions. Please contact email@example.com to set up a lunch or dinner for your charity, where a portion of the bill gets donated back to your group.