The following Frequently Asked Questions are for the Belly Up venue in Solana Beach only.
For information about Belly Up Presents Shows at other venues please see the first FAQ listed below.
Where can I find FAQ information for Belly Up Present shows at other venues?
You may need to do an internet search to find the information you need. However here are some quick links:
The Sound
Music Box
The Rady Shell
The Observatory North Park
Casbah
Humphreys Concerts By the Bay
Alila Marea Beach Resort
Can I purchase tickets to a show at the Belly Up via phone or in person?
Yes, you can purchase tickets to a show at the Belly Up either via phone or in person. Phone sales hours are from Monday to Sunday, starting at noon and continuing until closing time. If you prefer to buy tickets in person, our box office is open from Saturday to Thursday, starting at 4 PM and continuing until closing time, or 5 PM if there is no scheduled evening show.
On Fridays, the box office opens at noon and stays open until closing time. For specific on-sale events, we may open at 10 AM as advertised.
Please note that during peak times, there might be longer wait times on the phone. We appreciate your patience as we work diligently to assist all calls as quickly as possible. For inquiries, you can also reach us via email at boxoffice@bellyup.com or wait to speak with our box office staff. To directly connect to the box office at any time, press zero.
Is it a good idea to purchase tickets from third-party websites?
No, we strongly advise against buying tickets from third-party websites. Belly Up can only guarantee the validity of tickets purchased through our Box Office, via bellyup.com, or through our official band presale partnerships.
Tickets purchased from third-party ticket brokers (e.g., StubHub, Craigslist, or individuals reselling tickets) are at your own risk and may be fraudulent or unauthorized. We cannot verify or replace tickets not purchased directly from us, and we cannot offer refunds or reprints for invalid tickets.
How do I get to the Belly Up?
143 S. CEDROS AVE SOLANA BEACH, CA 92075
Click Here for Google Map Directions
Traveling on I-5?
You will need to exit on Lomas Santa Fe and turn West, then make a left onto Cedros Ave.
What is Belly Up's ticket refund policy?
For Belly Up tickets only. Refund policies for Belly Up presents shows at other venues may differ; please contact the respective venue's website for information. Once purchased, there are no ticket refunds or exchanges.
In the rare event of a show cancellation, a full refund will be issued automatically at the point of purchase. Convenience service fees incurred through online or phone purchases are non-refundable, except in the case of a total show cancellation, where we automatically issue a full refund.
Is seating guaranteed at the Belly Up venue?
Seating at the Belly Up venue is not guaranteed, except for reserved loft seats, which can only be purchased by phone or in person at the Box Office during the on-sale, and are eventually also available on-line if there are seats remaining for sale. Our venue is primarily standing room only, providing an energetic and immersive concert experience.
However, there are a limited number of seats available on the floor, which are offered on a first-come, first-served basis. If you prefer to have a seat during the show, we recommend arriving early to secure one of these seats.
For certain events designated as "seated shows," every ticket holder is guaranteed a seat. You can find this information under the band photo on each event page, indicating whether the show is seated or standing. For a “seated event” it is first come first serve (except for the loft), so we recommend you come early if you'd like to be seated in the first few rows.
What are loft seats?
Loft seats are the only reserved seating option available for our guests, strategically positioned on a balcony on the house right side of the stage. Loft seats provide a comfortable and private space where you can enjoy the event while having your own designated seat and a great view. Click here to see there location. These seats usually sell out very early, and are only available by phone or at the box office for the first few days (and then online, if there are seats remaining). Don't miss out on the opportunity to enhance your Belly Up experience with our loft seating option.
How do I buy tickets for general admission and loft seats?
We strive to provide easy and affordable ticket purchasing options for our patrons. You can buy tickets through the following methods:
- Online: Purchase tickets conveniently on our website.
- Phone: Call our box office at 858-481-8140 to speak with a representative and buy tickets over the phone.
- In Person: Visit our box office in person to purchase tickets directly. We accept most credit cards and cash. For loft seats, please note that they are exclusively available by calling our box office at 858-481-8140.
What if we need handicap/special seating assistance?
The Belly Up is proud to be handicap accessible, ensuring that all our patrons can enjoy our shows comfortably.
If you require special seating assistance, we kindly ask you to get in touch with our box office as soon as you purchase your tickets (and no later than 24 hours before the show). Our seating policy is limited for all shows and, in some cases, very limited. Contacting us in advance will help us make the necessary arrangements to accommodate your needs and ensure you have a pleasant experience at the venue.
I am having trouble buying tickets / they aren't getting emailed to me, etc. What should I do?
If you encounter any issues with purchasing tickets or if you haven't received your tickets via email, we recommend the following steps:
- Check your spam folder: Sometimes, the ticket confirmation emails might end up in your spam or junk folder. Please take a moment to check there to see if you can find the email.
- Contact our box office: If you still haven't received your tickets or need further assistance, please don't hesitate to reach out to our box office team. They are here to help you with any ticketing concerns you may have.
You can reach our box office through the following channels:
- Phone: Call us at 858-481-8140 to speak with one of our helpful representatives.
- Email: boxoffice@bellyup.com, and our team will promptly assist you with your ticketing inquiries.
How do I avoid paying convenience fees for shows at the Belly Up?
Convenience fees can be avoided by purchasing tickets in-person at our box office. Visit our box office during the following hours to make fee-free purchases:
- Saturday to Thursday: 4 PM until closing time, or until 5 PM if there is no scheduled evening show.
- Fridays: 12 PM (noon) until closing time, For specific on-sale events, our box office may open at 10 AM as advertised.
By buying tickets in-person, you can bypass convenience fees and enjoy a more cost-effective ticketing experience.
I have tickets to a show that was postponed, how do I find out about that show's current status?
When a show is rescheduled, we will promptly notify all ticket holders via the email associated with their order. You will receive an email as soon as the new date is confirmed. Rest assured, your existing tickets will be valid for the rescheduled date, and you won't need to take any further action.
If, for any reason, we are unable to reschedule an artist, we will notify ticket holders immediately. In such cases, we will initiate refunds for the purchased tickets.
The refund process usually takes between 5-7 business days to complete once initiated. However, on rare occasions, it may take up to 30 days. We appreciate your understanding and patience during this time.
Can I bring my service dog to a show?
Yes, we welcome service dogs at our venue. According to federal law, "service dogs" are dogs trained to work or perform specific tasks that benefit people with physical or mental disabilities. The tasks performed by a service animal must be directly related to the handler's disability.
Please note that only service dogs are permitted in our venue or restaurant. Dogs, pets, or other animals, whether trained or untrained, whose function is to provide comfort, companionship, or emotional support, do not qualify as service animals under the law and are not allowed on the premises. The volume in the club is not ideal for animals.
What about reserved loft seating options or ADA seating?
For those seeking reserved loft seating options or ADA seating, please contact our box office directly. Our team will assist you in making the necessary arrangements to ensure your comfort and enjoyment during the event.
Do you ever allow people in who are under 21 years of age?
No, we strictly enforce a 21 and over policy at all times, and there are no exceptions. Our venue is exclusively for individuals who are 21 years of age or older.
I'm ready to rock! What should I wear?
At the Belly Up, we don't enforce a specific formal dress code, so you can dress comfortably and in a way that suits your style. However, we do require all guests to wear clothes and footwear while attending our shows.
Additionally, please remember to bring a valid ID with you as we strictly enforce age verification for entry into our 21 and over venue
We want to make a night of it – do you have hotel recommendations?
Absolutely! For a comfortable stay near our venue, we recommend the following hotels:
- Holiday Inn Express: Located at 621 S Hwy 101, Solana Beach. You can contact them at 858-350-0111 for reservations and more information.
- Courtyard by Marriott Solana Beach: Situated at 717 South Highway 101. To book a room or inquire about amenities, you can reach them at 858-792-8200
I've heard the Belly Up hosts amazing parties, and I want to play rock star for a night. How can I rent out the club for my birthday / wedding / company party?
We're thrilled that you're interested in hosting your special event at the Belly Up! We cater to parties of all sizes, ensuring a fantastic experience for you and your guests. To explore the options and book your next party, please visit our Private Events page. For more detailed information and to make arrangements, you can directly contact us by filling out our Private Events Inquiry Form
We are an amazing band and are sure we can sell out the Belly Up. Who should I contact?
We're excited to hear about your band's enthusiasm and talent! If you believe you have what it takes to rock the Belly Up and want to be considered for a show, please follow these guidelines:
- Do not send promo kits or unsolicited gifts to the club.
- Do not contact us through Facebook messages, as our buyers do not use Facebook for booking purposes.
- Save your resources and the environment by emailing us at booking@bellyup.com.
- In your email, please provide the following information:
- Your band's web page/audio or a link to your social media page for evaluation.
- A band biography detailing your musical journey and accomplishments.
- A list of San Diego clubs where you have performed in the past year and the acts you have played with during that time.
We appreciate your interest in performing at the Belly Up, and we look forward to reviewing your submission. Please be patient as we receive numerous inquiries, and we'll get back to you if there's a suitable opportunity. Thank you for reaching out, and best of luck with your music career! 🎸🎤
Can I smoke in the club?
No, smoking is not allowed inside the club. However, we do provide a designated smoking area at the back of the club where you can smoke. The best part is that you can bring your drink with you to the designated smoking area for added convenience. Please note that leaving the venue to smoke out front is considered as leaving the premises, and there is no re-entry allowed. So, if you want to smoke during the event, please use the designated smoking area at the back of the club.
What are your policies regarding photo/video/audio recording during shows?
Recording policies at our venue are at the discretion of the performing bands, and they may vary from night to night. Some bands may allow photography, video recording, and audio recording, while others may not.
You are welcome to take photos with your phone. It’s also at the discretion of the venue management to make sure that photography / videography does not interfere with other customer’s enjoyment of the show.
No flash photography is allowed during the show, as it can be distracting to both the artists and fellow audience members.
We hope this clarifies our recording policies. Remember to respect the band's preferences and the overall concert experience for everyone. If you have any other questions or need further information, feel free to reach out to us! Enjoy the show and capture those memories responsibly! 📸🎵
I am involved with a charity or group that would like to raise money at the Belly Up. What should I do?
We appreciate your interest in raising money for your charity or group at the Belly Up! To facilitate this, we have several options available for you:
- Rent the Club for Your Own Event:
The Belly Up, TAVERN, and Pacific Coast Grill can be rented for full venue buyouts. You can host a private event, including auctions and raffles, or open it to the public. For inquiries and special charity pricing, please contact us through our event form. - Partial Buyouts into Existing Shows:
Partial buyouts are only available in the loft section for our Happy Hour shows on Friday, please reach out to Beth at Beth@bellyup.com for further details. - Donation Requests:
For donation requests, such as happy hour opportunities for 10 guests or one or two pairs of tickets to an upcoming non-sold-out show, please email Brody at Brody@bellyup.com. Include the tax ID number of your group, the date of the event, and a contact person in your request ande when you need your donation by. - TAVERN & PCG:
We also own two restaurants, TAVERN and Pacific Coast Grill, which are ideal for hosting charity functions. If you're interested in setting up a lunch or dinner where a portion of the bill gets donated back to your group, please contact us through our event form.
We value community involvement and charity efforts, and we'll do our best to respond to your request in a timely manner. Thank you for considering the Belly Up as a venue for your fundraising activities. If you have any additional questions, please feel free to reach out to us. Good luck with your event! 🤝🎉